> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/account.md).

# Account & Billing

Plans, credits, invoices, your team and security.

## What is in this section

* [Plans & billing](/account/plans.md) — what each plan includes, and changing plan
* [Free plan and free trial](/account/free-plan-and-trial.md) — the no-card Free plan and the 7-day trial
* [Account review](/account/account-review.md) — why new accounts are reviewed, and how long it takes
* [Cancel your plan](/account/cancel-your-plan.md) — cancelling, with or without signing in
* [Refunds](/account/refunds.md) — our 14-day money-back guarantee
* [Failed payments and account holds](/account/payments-and-account-holds.md) — failed payments, read-only and suspended accounts
* [Usage & credits](/account/usage-and-credits.md) — what you have used and topping up
* [Team & roles](/account/team-and-roles.md) — inviting people and what they can do
* [Security](/account/security.md) — passwords, sessions and closing your account

## The quick answers

**Where is my invoice?** **Settings → Plan & billing**.

**How do I change my card?** **Settings → Plan & billing → Manage billing**.

**Why did my AI stop answering?** Probably out of AI minutes with no credit balance. See [Usage & credits](/account/usage-and-credits.md).

**Can I get a number on the trial?** One, picked during setup. It goes live once your account is approved. Buying more needs a paid plan.

**How do I cancel?** See [Cancel your plan](/account/cancel-your-plan.md).

**Can I get a refund?** See [Refunds](/account/refunds.md).

**How do I add a colleague?** **Settings → Team**. See [Team & roles](/account/team-and-roles.md).