# Agents Usage Guide - [Overview ](https://docs.limecall.com/agents-usage-guide/overview.md): There are primarily 5 ways to manage the inbound leads/calls/sms using LimeCall - [Admin Web Dashboard](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard.md): Here's how to manage the inbound leads/calls/sms using LimeCall's Admin Web Dashboard - [Managing Leads](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard/managing-leads.md): Here's how to manage the leads using LimeCall's Admin Web Dashboard - [Managing Calls](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard/managing-calls.md): Here's how to manage the inbound calls using LimeCall's Admin Web Dashboard - [Managing SMS](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard/managing-sms.md): Here's how to manage the sms using LimeCall's Admin Web Dashboard - [Agent Dashboard](https://docs.limecall.com/agents-usage-guide/overview/agent-dashboard.md): Here's how to manage the inbound leads/calls/sms using LimeCall's Agent Dashboard - [Managing Leads](https://docs.limecall.com/agents-usage-guide/overview/agent-dashboard/managing-leads.md): Here's how to manage the leads using LimeCall's Agent Dashboard - [Managing Calls](https://docs.limecall.com/agents-usage-guide/overview/agent-dashboard/managing-calls.md): Here's how to manage calls using LimeCall's Agent Dashboard - [Managing SMS](https://docs.limecall.com/agents-usage-guide/overview/agent-dashboard/managing-sms.md): Here's how to manage sms using LimeCall's Agent Dashboard - [Andriod App](https://docs.limecall.com/agents-usage-guide/overview/andriod-app.md): Here's how to manage the inbound leads/calls/sms using LimeCall's Andriod App - [Chrome Extension](https://docs.limecall.com/agents-usage-guide/overview/chrome-extension.md): Here's how to manage the inbound leads/calls/sms using LimeCall's Chrome Extension - [Call Forwarding](https://docs.limecall.com/agents-usage-guide/overview/call-forwarding.md): Here's how to manage call forwarding to your phone/mobile/SIP devices - [Send & Receive SMS](https://docs.limecall.com/agents-usage-guide/send-and-receive-sms.md): Here's a guide to send and receive SMS with LimeCall. - [Making Calls](https://docs.limecall.com/agents-usage-guide/making-calls.md): There are primarily 4 ways to make calls with LimeCall - [Making calls from your Admin Web Dashboard](https://docs.limecall.com/agents-usage-guide/making-calls/making-calls-from-your-admin-web-dashboard.md): Here's how to make calls through your Admin Web Dashboard - [Making calls from your Agent Dashboard](https://docs.limecall.com/agents-usage-guide/making-calls/making-calls-from-your-agent-dashboard.md): Here's how to make calls through your Agent Dashboard - [Making calls from your Android App](https://docs.limecall.com/agents-usage-guide/making-calls/making-calls-from-your-android-app.md): Here's how to make calls through your Android Mobile App - [Making calls from your Chrome Extension](https://docs.limecall.com/agents-usage-guide/making-calls/making-calls-from-your-chrome-extension.md): Here's how to make calls through your Chrome Extension - [Making A Call From The Dialer](https://docs.limecall.com/agents-usage-guide/making-calls/making-a-call-from-the-dialer.md): Here's how to make a call from the LimeCall Dialer - [Calling a lead](https://docs.limecall.com/agents-usage-guide/making-calls/calling-a-lead.md): Here's how to make a call from the platform - [Receiving Callbacks](https://docs.limecall.com/agents-usage-guide/receiving-callbacks.md): Here's how to manage incoming calls - [SMS Campaigns](https://docs.limecall.com/agents-usage-guide/sms-campaigns.md): Here you will find how to activate and manage SMS Campaigns. - [Create and manage lists](https://docs.limecall.com/agents-usage-guide/sms-campaigns/create-and-manage-lists.md): Here you will find how to create and manage lists. - [Send bulk SMS](https://docs.limecall.com/agents-usage-guide/sms-campaigns/send-bulk-sms.md): Here you will find how to send bulk SMS and create campaigns. - [Track campaigns](https://docs.limecall.com/agents-usage-guide/sms-campaigns/track-campaigns.md): Here you will find how to track your SMS Campaigns. - [Virtual Numbers](https://docs.limecall.com/agents-usage-guide/virtual-numbers.md): Here you will find how to purchase and manage your virtual numbers. - [Purchasing a virtual number from your Dashboard](https://docs.limecall.com/agents-usage-guide/virtual-numbers/purchasing-a-virtual-number-from-your-dashboard.md): How to purchase a virtual phone number directly from your Dashboard - [Forwarding a number](https://docs.limecall.com/agents-usage-guide/virtual-numbers/forwarding-a-number.md): This step let's you configure how calls can be forwarded. - [Forwarding to your team](https://docs.limecall.com/agents-usage-guide/virtual-numbers/forwarding-a-number/forwarding-to-your-team.md): Here's how to forward a phone number to your Teams by following the steps below. - [Call Routing and IVR](https://docs.limecall.com/agents-usage-guide/virtual-numbers/call-routing-and-ivr.md): Here's how to set up Call Routing and IVR - [Manage Your Virtual Number](https://docs.limecall.com/agents-usage-guide/virtual-numbers/manage-your-virtual-number.md): Here's a guide to all the features included with your virtual number and how to mange each feature and settings - [Managing Leads](https://docs.limecall.com/agents-usage-guide/managing-leads.md): Here you will find how to manage leads with LimeCall. - [Types of Leads](https://docs.limecall.com/agents-usage-guide/managing-leads/types-of-leads.md): An overview of the types of leads explained within your LimeCall platform - [Lead Management](https://docs.limecall.com/agents-usage-guide/managing-leads/lead-management.md): Here you will find how to manage leads with LimeCall - [Lead Qualification](https://docs.limecall.com/agents-usage-guide/managing-leads/lead-qualification.md): Here you will find how to qualify leads with LimeCall. - [Manually Adding A Lead](https://docs.limecall.com/agents-usage-guide/managing-leads/manually-adding-a-lead.md): Here's how to manually add a Lead - [Lead Pipeline](https://docs.limecall.com/agents-usage-guide/managing-leads/lead-pipeline.md) - [Lead Filtering](https://docs.limecall.com/agents-usage-guide/managing-leads/lead-filtering.md): Here you will find how to filter and view leads with LimeCall. - [Tags and Segments](https://docs.limecall.com/agents-usage-guide/managing-leads/tags-and-segments.md): Here you will add Tags and organize leads with LimeCall. - [Video Tutorials](https://docs.limecall.com/agents-usage-guide/video-tutorials.md): Here's a video guide to each section within your LimeCall platform. - [Dashboard](https://docs.limecall.com/agents-usage-guide/video-tutorials/dashboard.md): A guide to your Home Page - [Leads](https://docs.limecall.com/agents-usage-guide/video-tutorials/leads.md): A guide to your Leads Page - [Conversations](https://docs.limecall.com/agents-usage-guide/video-tutorials/conversations.md): A guide to your Conversations Page - [Contacts](https://docs.limecall.com/agents-usage-guide/video-tutorials/contacts.md): A guide to your Contacts Page - [Virtual Numbers](https://docs.limecall.com/agents-usage-guide/video-tutorials/virtual-numbers.md): A guide to your Numbers Page - [Campaign](https://docs.limecall.com/agents-usage-guide/video-tutorials/campaign.md): A guide to your Campaign Page - [Analytics](https://docs.limecall.com/agents-usage-guide/video-tutorials/analytics.md): A guide to your Analytics Page - [Settings](https://docs.limecall.com/agents-usage-guide/video-tutorials/settings.md): A guide to your Settings Page - [Widget](https://docs.limecall.com/agents-usage-guide/video-tutorials/widget.md): A guide to your Widget Page - [Call Recording](https://docs.limecall.com/agents-usage-guide/video-tutorials/call-recording.md): Here's how to activate call recording - [Team Collaboration](https://docs.limecall.com/agents-usage-guide/video-tutorials/team-collaboration.md): How to collaborate with users and teams - [Call Pop](https://docs.limecall.com/agents-usage-guide/video-tutorials/call-pop.md): What is Call Pop? And how to use it. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.limecall.com/agents-usage-guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.