Managing Calls

Here's how to manage the inbound calls using LimeCall's Admin Web Dashboard

Placing a direct call

Select the 'open dialer' icon.

The dialer will appear.

Enter the number you wish to call, select the virtual number you wish to call from, for example, if you're calling the US, use your US virtual number.

Press the call button to begin the call.

Callback

First, we'll call your phone. Once you answer, we'll call the customer's phone. From their perspective, it's like you called directly from your virtual number.

Enter the customers number, select the virtual number you wish to call from, and press call.

Your call will be connected within 20 seconds.

Calling a Contact or Lead

Select the 'Lead Preview' button.

Select either Call or Callback.

The dialer will appear with the lead phone number prepopulated.

Select the virtual number you wish to call from, for example, if you're calling the US, use your US virtual number.

Press the call button to begin the call.

Important Information

Ensure you have Credit on your account to make calls.

If you need any further assistance please contact our Support Team via Live Chat or [e-mail]

Watch our each step of our Quick Tutorial HERE