Callback & Web Widget
Put a call button on your website and connect visitors to your team in seconds.
The widget is an embeddable panel on your website. A visitor asks to be called, and LimeCall connects them to your team — usually in under 30 seconds.
How a callback works
A visitor opens the widget and enters their phone number.
LimeCall checks the request — number validity, your daily cap, and the cost of the destination.
LimeCall calls the visitor, from your own number.
The moment they answer, the call is bridged to whoever the widget routes to: your AI receptionist, a team member, or a team.
The visitor is dialled first because the whole promise is speed: the request becomes a live call immediately, rather than queueing behind whoever is free. Your side is brought on once the visitor has actually picked up, so an answered call is never spent on someone who has already walked away.
If nobody on your side answers, the request does not disappear. It is recorded as a missed callback and appears in your Inbox for follow-up, and the visitor can be offered a scheduled time instead.
What the widget can offer
The widget is not only a call button. Under the Channels tab you choose which of these appear:
Call now
An immediate callback.
Schedule a call
A time picker for later.
SMS
A text conversation.
A handoff to WhatsApp.
A message form routed to your inbox.
Contact form
Custom fields you define.
Turning off the ones you cannot staff is usually better than offering everything.
Setting it up
Install with JavaScript or one of the platform guides below.
General settings and Appearance to make it yours.
Hours so it behaves differently when you are closed.
Testing your widget before you rely on it.
Installation guides
Install with JavaScript — any site you can edit HTML on
Install on other platforms — Shopify, Webflow, Squarespace, Wix