# Call Routing and IVR

Go to [Numbers](https://platform.limecall.com/numbers) and select **'Manage'**.

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2F0FqEIAqN8SeSB7ss9eEr%2Fimage.png?alt=media&#x26;token=d51b4d7a-655c-4100-8237-2d536d080ae4" alt=""><figcaption></figcaption></figure>

Scroll to '**Where should we forward incoming calls?'**

Select from the following:

* Platform
* Team
* User
* Voicemail
* IVR

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2FuZ6L7GSGyCF5tIGJd6AV%2Fimage.png?alt=media&#x26;token=045ff665-be4d-435c-9953-b2fb66cb3b19" alt=""><figcaption></figcaption></figure>

Using the drop down boxes, configure the route of calls.

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2FVGiEPFVZkPO4N5dg6sOs%2Fimage.png?alt=media&#x26;token=25886d01-6ce8-401c-be31-e6b355351e4e" alt=""><figcaption></figcaption></figure>

Changes will automatically be updated and saved.

**Important Information**

This function is only available to **Admin Users**

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [**HERE**](https://www.youtube.com/@limecallgettingstarted)
