# FAQs

- [General](/faqs/general.md)
- [What is LimeCall used for?](/faqs/general/what-is-limecall-used-for.md)
- [How do I activate my Free Trial?](/faqs/general/how-do-i-activate-my-free-trial.md)
- [Is it mandatory to verify the number?](/faqs/general/is-it-mandatory-to-verify-the-number.md)
- [Trial Activated, what next?](/faqs/general/trial-activated-what-next.md)
- [Getting Started Checklist - What is it and must I complete it?](/faqs/general/getting-started-checklist-what-is-it-and-must-i-complete-it.md)
- [What languages does LimeCall support?](/faqs/general/what-languages-does-limecall-support.md)
- [Do I need coding experience to install LimeCall on my site?](/faqs/general/do-i-need-coding-experience-to-install-limecall-on-my-site.md)
- [Dashboard](/faqs/dashboard.md)
- [Setting up your profile](/faqs/dashboard/setting-up-your-profile.md)
- [How to add several users to one LimeCall account?](/faqs/dashboard/how-to-add-several-users-to-one-limecall-account.md)
- [What is the "Customer answer rate"?](/faqs/dashboard/what-is-the-customer-answer-rate.md)
- [What is the 'Agent answer rate'?](/faqs/dashboard/what-is-the-agent-answer-rate.md)
- [Can I manage the access level of team members to my account?](/faqs/dashboard/can-i-manage-the-access-level-of-team-members-to-my-account.md)
- [Can I assign specific teams & users to a specific widget/site?](/faqs/dashboard/can-i-assign-specific-teams-and-users-to-a-specific-widget-site.md)
- [Calls](/faqs/calls.md)
- [What is a call button?](/faqs/calls/what-is-a-call-button.md)
- [What is the time limit per call?](/faqs/calls/what-is-the-time-limit-per-call.md)
- [How to block spam callers?](/faqs/calls/how-to-block-spam-callers.md)
- [How to assign an incoming number?](/faqs/calls/how-to-assign-an-incoming-number.md)
- [How to switch off SMS notifications?](/faqs/calls/how-to-switch-off-sms-notifications.md)
- [What are Call Settings](/faqs/calls/what-are-call-settings.md)
- [Setting Caller ID](/faqs/calls/setting-caller-id.md): Here's how to change your Caller ID
- [Will I get a toll-free phone number from my preferred country included in the Pro Plan?](/faqs/calls/will-i-get-a-toll-free-phone-number-from-my-preferred-country-included-in-the-pro-plan.md)
- [Receiving digital calls from your website and app (WebRTC)](/faqs/calls/receiving-digital-calls-from-your-website-and-app-webrtc.md)
- [Widget](/faqs/widget.md)
- [Customise the appearance of the Widget's design](/faqs/widget/customise-the-appearance-of-the-widgets-design.md)
- [The basic settings of the Widget Display](/faqs/widget/the-basic-settings-of-the-widget-display.md)
- [How can I design my Widget Template?](/faqs/widget/how-can-i-design-my-widget-template.md)
- [How to set your business hours?](/faqs/widget/how-to-set-your-business-hours.md)
- [Where do messages from the LimeCall widget go?](/faqs/widget/where-do-messages-from-the-limecall-widget-go.md)
- [Can I choose where the widget is displayed?](/faqs/widget/can-i-choose-where-the-widget-is-displayed.md)
- [Platform](/faqs/platform.md): Find quick trouble shooting answers and solutions relating to the LimeCall Display Settings
- [Can I save individual and company contacts?](/faqs/platform/can-i-save-individual-and-company-contacts.md)
- [How to check the activity of Leads?](/faqs/platform/how-to-check-the-activity-of-leads.md)
- [How to allow Customers to schedule a Call?](/faqs/platform/how-to-allow-customers-to-schedule-a-call.md)
- [Selecting which URL’s display your widget?](/faqs/platform/selecting-which-urls-display-your-widget.md)
- [How to add users and teams to your Dashboard?](/faqs/platform/how-to-add-users-and-teams-to-your-dashboard.md)
- [Working Hours + Availability](/faqs/working-hours-+-availability.md)
- [How to add business hours to reflect team availability?](/faqs/working-hours-+-availability/how-to-add-business-hours-to-reflect-team-availability.md)
- [Turning off my team's availability](/faqs/working-hours-+-availability/turning-off-my-teams-availability.md)