# How to block spam callers?

There will be situations when you may have spam callers wasting your call credits.

This is where LimeCall's blocking users feature can help you.

Go to:

Settings > Platform > BlackList

<figure><img src="/files/tFeW2NUx1mvEdgXrxUHz" alt=""><figcaption></figcaption></figure>

#### You will have 3 ways of blocking users: <a href="#you-will-have-3-ways-of-blocking-users" id="you-will-have-3-ways-of-blocking-users"></a>

* IP Address
* Phone Number
* Email Address

#### How to block users via phone number? <a href="#how-to-block-users-via-phone-number" id="how-to-block-users-via-phone-number"></a>

<figure><img src="/files/cX8EAo3XvhzFgMKq2wSR" alt=""><figcaption></figcaption></figure>

* Go to Setting > Platform > Blacklist
* Choose “Phone Number” from the drop down menu
* Enter the Phone Number and hit the Block button
* You'll see the list of your blocked Phone Numbers as shown in the screenshot above

#### How to block users via IP address? <a href="#how-to-block-users-via-ip-address" id="how-to-block-users-via-ip-address"></a>

<figure><img src="/files/KcWIYK4BfFnShjKSp0o2" alt=""><figcaption></figcaption></figure>

* Go to Setting > Call Settings > Blacklist
* Choose “IP Address” from the drop down menu
* Enter the IP address and hit the Block button
* You'll see the list of your blocked IP

#### How to block users via Email address? <a href="#how-to-block-users-via-email-address" id="how-to-block-users-via-email-address"></a>

<figure><img src="/files/LSOpGCUJCjHxu7Kpv6Rg" alt=""><figcaption></figcaption></figure>

* Go to Setting > Call Settings > Blacklist
* Choose “Email Address” from the drop down menu
* Enter the Email address and hit the Block button
* You'll see the list of your blocked email address

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [HERE](https://www.youtube.com/@limecallgettingstarted)


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