Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

What is the 'Agent answer rate'?

The agent answer rate will be displayed in the Analytics menu of your dashboard as shown in the image below:

This figure illustrates what percentage of callbacks your users / teams were able to respond to.

PreviousWhat is the "Customer answer rate"?NextCan I manage the access level of team members to my account?

Last updated