Forwarding to your team
Here's how to forward a phone number to your Teams by following the steps below.
Create a NEW TEAM
Settings > Users & Teams > Teams > Create Team
Name your Team
Your new team will appear in the Teams List
Add Users to the Team
Settings > Users & Teams > Users
Select the 'Action' Button and assign the Team to a specific User.
Users can join multiple Teams depending on their role within a business.
To forward calls from a Virtual Number
Go to Numbers
Select the number you wish to assign clicking 'Manage'.
You can assign both Users and Teams.
To forward calls from your widget to Teams, link the Widget
Widget > Teams
Assign the Team to the Widget
If you need any further assistance please contact our Support Team via Live Chat or [email protected]
Watch our each step of our Quick Tutorial HERE
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