> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/integrations/zapier-and-make.md).

# Zapier, Make & n8n

Connect LimeCall to thousands of apps without writing code.

Automation platforms let you connect LimeCall to tools without a native integration.

## Which to use

**Zapier** — the largest app catalogue and the simplest to learn. Best for straightforward "when this, do that" automation.

**Make** — a visual builder with better handling of branching, loops and error handling. Better value at volume, steeper learning curve.

**n8n** — self-hosted, so your data stays on your infrastructure. Best where you have technical people and data residency requirements.

All three connect the same way and can act on the same events.

## Connecting

1. Open **Settings → Integrations**.
2. Choose your platform and **Connect**.
3. Copy the connection details into the platform.

Each connection issues credentials specific to it. Disconnecting revokes them and stops anything built on them.

## What can trigger an automation

* A call completes.
* A call is missed.
* A lead is created.
* A lead reaches a score threshold.
* A message is received.
* A deal is marked won or lost.
* A booking is made.

## What LimeCall can do as an action

* Send an SMS.
* Create or update a contact.
* Create a lead.
* Update a call's outcome and value.

## Useful automations

**Missed call to a task.** A missed call creates a task in your project tool, assigned to whoever is on duty. Nothing gets forgotten because someone did not check the dashboard.

**Qualified lead to the team.** A lead above your score threshold posts to a channel and creates a CRM record immediately, rather than waiting for a nightly sync.

**Booking to confirmation.** A booking triggers a confirmation email from your own system, with your branding and whatever attachments you send.

**Won deal to revenue.** A deal marked won in your finance system writes the value back to LimeCall, so channel reporting shows actual revenue. See [Conversions](/analytics/conversions.md).

**Out-of-hours escalation.** A high-priority call outside business hours sends an SMS to whoever is on call.

## Building reliably

**Test with real data** before enabling. Automations that work on a hand-made sample often fail on the messy real thing — missing fields, unexpected characters, empty names.

**Handle failures.** Set up error notifications. A silently failing automation is worse than no automation, because you stop checking the thing it replaced.

**Filter early.** Put conditions at the start of the flow. Running every call through a five-step scenario to discard most of them wastes your task quota.

**Watch your quota.** Zapier and Make bill by task. A trigger on every call on a busy account consumes a plan faster than expected.

## Rate limits

Automation platforms can generate bursts of API calls. If you hit rate limits, batch where you can and add delays between steps. See [Errors, pagination & rate limits](/developers/errors-and-rate-limits.md).