> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/start-here/choose-your-product.md).

# Choose your product

A short decision guide across the callback widget, AI receptionist and virtual numbers.

Answer the question that matches your situation.

## "People browse my site but never get in touch"

Use the **Callback & Web Widget**. It adds a button to your site. A visitor enters their number and LimeCall calls them straight back, bridging them to your team or your AI receptionist the moment they pick up. Connection typically happens in under 30 seconds.

Best for: marketing sites, pricing pages, demo requests, high-value B2B enquiries.

→ [Callback & Web Widget](/callback.md)

## "Calls come in and nobody answers them"

Use the **AI Receptionist**. An AI voice agent picks up, greets the caller in your business's words, answers questions from your knowledge base, qualifies the lead, books into your calendar and transfers to a human when the caller needs one.

Best for: out of hours, overflow when the team is busy, small teams without a dedicated receptionist, clinics, trades, agencies.

→ [AI Receptionist](/ai-receptionist.md)

## "I need a business phone number"

Use **Virtual Phone Numbers**. Buy a local or toll-free number in the countries you sell into, or port your existing number in. Route each number to a person, a team, voicemail or your AI receptionist. Send and receive SMS on numbers that support it.

Best for: replacing a landline, a dedicated line per campaign or region, keeping personal mobiles private.

→ [Virtual Phone Numbers](/virtual-numbers.md)

## Can I use more than one?

Yes, and most accounts do. They are designed to combine:

| Combination                      | What it gives you                                                                                       |
| -------------------------------- | ------------------------------------------------------------------------------------------------------- |
| Widget + AI receptionist         | The widget rings your team in business hours; the AI answers callback requests raised overnight.        |
| Virtual number + AI receptionist | Your published business number is answered 24/7 without hiring.                                         |
| Widget + virtual number          | The widget shows a real "call us" number for visitors who would rather dial themselves.                 |
| All three                        | Every inbound route — web, phone, out of hours — lands in the same inbox with the same contact history. |

{% hint style="info" %}
You do not choose at signup. Every account can use all three; what you can use is limited by your plan, not by a product choice. See [Plans & billing](/account/plans.md).
{% endhint %}