🆕Adding / Removing Channels to your widget

The Ultimate, Modern and Classic themes allow for additional channels to be added to your theme. The Ultimate theme provides access to all inbound communication channels:

• Web Call

• Callback

• Send a message

• Texting (SMS)

• Meeting Scheduling

• Social messaging (including Messenger, Line, Telegram, WhatsApp)

• External Links

We appreciate that businesses may prefer to use various channels over others: the themes allow you to add or remove channels instantly.

There are many benefits to adding additional widget channels to your website. Here are a few of the most important ones:

• Increased functionality

• Improved user experience

• Increased engagement

• Improved marketing and sales

• Reduce costs

Overall, adding additional widget channels to your website can be a great way to improve the functionality, user experience, engagement, and marketing and sales of your website.

No matter what type of business you have, there are likely widget channels that can benefit you. By taking the time to explore your options and choose the right widget channels for your needs, you can improve your website and achieve your business goals.

Adding / Removing Channels to your widget

Adding channels to your widget can be a great way to customize it to meet your specific needs.

To add/remove a channel:

• Click on the "Widgets" button in the left navigation menu.

• Select your theme.

Choose the channel you want to add from the list of options.

Click on the "ON" button.

To remove a channel:

• Click on the "OFF" button.

Here are some additional tips for adding and removing channels to your widget:

• Make sure the channels you add are relevant to your audience: Think about what kind of information or functionality would be valuable to your visitors. Only add channels that you think your visitors will use.

• Test your widget regularly: After you add or remove channels, be sure to test your widget to make sure it's working properly.

To test your newly added channel, select "Widget Preview" displayed in the header menu.

View, configure, customize the customer facing text and test your new channel.

By following these tips, you can use adding and removing channels to customize your widget to meet your specific needs and create a great experience for your visitors.