> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard/managing-sms.md).

# Managing SMS

{% embed url="<https://youtu.be/or7nl0Zjvwo>" %}

Go to your [Conversations Inbox](https://platform.limecall.com/conversation)

<figure><img src="/files/NkjvGg8tiY87asKmg8mT" alt=""><figcaption></figcaption></figure>

Here you can manage all SMS messages from all virtual numbers, and channels including WhatsApp.

View your inbox, messages assigned to a user or team, all messages and mentions.

View messages by number or channel.

<figure><img src="/files/vXUN8Q5QNuDZY97tsDe9" alt=""><figcaption></figcaption></figure>

Reply and add notes to messages. Snooze and close.

<figure><img src="/files/LgkOAAVNAE21IWzPjeWW" alt=""><figcaption></figcaption></figure>

Lead contact information appears in the 'details panel'.

View conversation info, feedback, previous conversations and notes.

<figure><img src="/files/K7UzxOEXlHec2GV6HD30" alt=""><figcaption></figcaption></figure>

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [HERE](https://www.youtube.com/@limecallgettingstarted)