# Quick Replies

Quick replies save your team valuable time when responding to Lead and customer inquiries. Create bespoke replies based on your brand identity, with the ability to create and store unlimited Quick Replies, establishing a comprehensive library of relies your team can access and send instantly.

This will ensure the communication between your teams and leads is consistent.

Go to [Quick Replies](https://platform.limecall.com/settings/quick_replies)

<figure><img src="/files/wQpCeyITaVuFt46D7skj" alt=""><figcaption></figcaption></figure>

* Add a Title.
* Sort your Quick Replies between Leads and Customers.
* Create your reply, insert 'personalisation' if required.
* Save.

Once saved, your team can access all Quick Replies within the [Conversations Inbox](https://platform.limecall.com/conversation) and select the Quick Reply button.

<figure><img src="/files/YYDgwXvF49nRD16C4l6D" alt=""><figcaption></figcaption></figure>

Select the reply, it will populate on the text box, review the message and click 'Send'.

<figure><img src="/files/wnJ3QQEWFpfEr4XmQ0fO" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.limecall.com/getting-started/settings/quick-replies.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.