Call Forwarding

Here's how to manage call forwarding to your phone/mobile/SIP devices

A forwarding number is a number on which you would like to receive the calls.

You can add/update the forwarding number at anytime.

• To do this go to Homepage > Settings > Personal > Call Forwarding​

Select 'Add Number'

Enter the number you wish to receive call too and click 'verify'.

You will receive a code via SMS.

Enter the code to connect your number.

You can enable and disable the number at any time using the 'ON/Off' button.

Important Information

Please ensure users and teams are assigned to the relevant number to receive and make calls.

This function is only available to Admin Users

You can find how to Assign a number to a user or team, and managing call routing and IVR.

If you need any further assistance please contact our Support Team via Live Chat or [e-mail]​

Or visit our YouTube Channel for Supporting Videos