# Conversations

{% embed url="<https://youtu.be/or7nl0Zjvwo>" %}

Here's a complete walk through of your Conversations Page. LimeCall's powerful SMS inbox allows your team to view all your customers’ messages in one place, collaborate efficiently, and improve response times.

SMS  messages will appear in your Conversations Inbox and within the activity section of the contact.

If you've purchased a valid LimeCall Virtual Number, you will also receive WhatsApp messages into your Conversations Page.

<figure><img src="/files/nJdyBNF1y5KaGPf1Y2Tv" alt=""><figcaption></figcaption></figure>

Your team can access all [Quick Replies](https://docs.limecall.com/getting-started/settings/quick-replies) within the Conversations Inbox.

<figure><img src="/files/wdsy7hed6T0wIkBKUM2L" alt=""><figcaption></figcaption></figure>

Select the reply, it will populate on the text box, review the message and click 'Send'.

<figure><img src="/files/VCWcgd6qlPFx0S892v0Q" alt=""><figcaption></figcaption></figure>

Add notes, comments and share conversations between your teams.

Collaboration at every level!

{% embed url="<https://youtu.be/LWKazPE5zPM>" %}

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.limecall.com/agents-usage-guide/video-tutorials/conversations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.