# Conversations

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Here's a complete walk through of your Conversations Page. LimeCall's powerful SMS inbox allows your team to view all your customers’ messages in one place, collaborate efficiently, and improve response times.

SMS  messages will appear in your Conversations Inbox and within the activity section of the contact.

If you've purchased a valid LimeCall Virtual Number, you will also receive WhatsApp messages into your Conversations Page.

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2FBFa6xoUhWIUMlZ7BnSYK%2Fimage.png?alt=media&#x26;token=ee374b6b-17d2-4edf-a3d6-c4c2239fc3eb" alt=""><figcaption></figcaption></figure>

Your team can access all [Quick Replies](https://docs.limecall.com/getting-started/settings/quick-replies) within the Conversations Inbox.

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2F1CcG3lhDiAe8diH3wwht%2Fimage.png?alt=media&#x26;token=4f21ab22-f519-429d-92c9-1b3dee5f1d79" alt=""><figcaption></figcaption></figure>

Select the reply, it will populate on the text box, review the message and click 'Send'.

<figure><img src="https://732292675-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LvkR-7gabveArf5he5P%2Fuploads%2FAKarDCEkEfphI1Df22mY%2Fimage.png?alt=media&#x26;token=5d8d2709-4f97-4927-95f9-3c1e1ba642c0" alt=""><figcaption></figcaption></figure>

Add notes, comments and share conversations between your teams.

Collaboration at every level!

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If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos
