> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/making-calls/calling-a-lead.md).

# Calling a lead

Making a call from your LimeCall platform couldn't be easier!

Go to [Platform > Leads](https://platform.limecall.com/manageleads)

<figure><img src="/files/gM6Dd41A9TXTlqrbwWtp" alt=""><figcaption></figcaption></figure>

Select the 'Dialer' icon located in the top right of your screen.

The dialer window will open.

<figure><img src="/files/sBru3T2PHbLRCmefvlLt" alt=""><figcaption></figcaption></figure>

If you use multiple numbers, you can select which number you want to place a call with by selecting the relevant number from the 'Via' box.

<figure><img src="/files/XdqaccyHQP31uUHqIGRU" alt=""><figcaption></figcaption></figure>

Enter the number to wish to call.

<figure><img src="/files/xbmADX7HYWBB5T3JRkVP" alt=""><figcaption></figcaption></figure>

Use the green call button to connect the call.

<figure><img src="/files/tnYxssZ0ENR2gonUnmVu" alt=""><figcaption></figcaption></figure>

The call will be initiated

<figure><img src="/files/iKBEY032hhutgZtwYEtM" alt=""><figcaption></figcaption></figure>

The call connects

Whilst connected to the call, you can update caller information, add tags and notes.

<figure><img src="/files/8VMyJ8Jx2my1NLgnKkZT" alt=""><figcaption></figcaption></figure>

View lead insights&#x20;

<figure><img src="/files/R4zXg0qWlSNXFDXfvSEh" alt=""><figcaption></figcaption></figure>

Allowing you to capture all relevant data and information in real time.

To end the call, click the red 'End Call' button.

Once the call has ended, a Call Summary window will appear.

<figure><img src="/files/layvz7atFGff7JsVctBA" alt=""><figcaption></figcaption></figure>

Here you can assign the lead to a user or team, score the lead, mark their interest, update the outcome of the call, and add further notes.

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos


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# Agent Instructions
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