Calling a lead

Here's how to make a call from the platform

Making a call from your LimeCall platform couldn't be easier!

Go to Platform > Leads

Select the 'Dialer' icon located in the top right of your screen.

The dialer window will open.

If you use multiple numbers, you can select which number you want to place a call with by selecting the relevant number from the 'Via' box.

Enter the number to wish to call.

Use the green call button to connect the call.

The call will be initiated

The call connects

Whilst connected to the call, you can update caller information, add tags and notes.

View lead insights

Allowing you to capture all relevant data and information in real time.

To end the call, click the red 'End Call' button.

Once the call has ended, a Call Summary window will appear.

Here you can assign the lead to a user or team, score the lead, mark their interest, update the outcome of the call, and add further notes.

If you need any further assistance please contact our Support Team via Live Chat or [e-mail]​

Or visit our YouTube Channel for Supporting Videos