For the complete documentation index, see llms.txt. This page is also available as Markdown.

Auto Response

Why are auto responses important to your business

Lead and customer engagement are key factors for any successful business.

Auto responses are often overlooked, but play a vital part in the process, they encourage engagement and present a level of professionalism within your brand. Sending an instant SMS message to your customer or lead reassures them you've receive their information, and instantly develops a connection.

LimeCall's auto responses allow you to completely customize your approach and message depending on a specific trigger, allow create a sender ID so the lead and customer identifies your business instantly. For example:

Example auto response for missed calls

Hi {Customer_Name} ! Sorry we missed your call at {Company_name}. To schedule a callback please visit {Landing_URL}

Enable auto responses for:

  • Successful Calls

  • Missed Calls

  • Scheduled Appointments

  • Cancelled Appointments

  • Call Reminder (Customer)

  • Call Reminder (Agent)

Last updated