# Trial is not working

Here are the main issues that may trial not to work and how to resolve the issues.

1. **Account Status Verified**
2. **Trial Expired**
3. **Unsupported Countries'** 

Please check the following steps have been completed:

1. **Account Status Verified**

If your trial account is not Activated or Verified it will not work. 

Have you:

* Verified your email address?
* Verified your phone number?
* Received your verification call from our team? 

If your account has not been activated or verified by our team please contact us at <support@limecall.com>

2. **Trial Expired**

Your trial is valid for 14 days from the date of sign up. You will receive a notification via email when it expires.

3. **Unsupported Countries'**&#x20;

Here is a list of all the countries able to sign up for a trial.

* Ukraine
* Egypt
* Finland
* Brazil
* Poland
* Portugal
* India
* Slovakia
* Germany
* Czech Republic
* Romania
* Singapore
* Netherlands
* Sweden
* Norway
* Israel
* Canada
* Australia
* United Kingdom
* United States
* Ireland
* Denmark<br>

**Important Note**

Free trial users are can access to USA/UK trial numbers.

To access numbers for our 46+ countries upgrade to a paid plan.&#x20;

We also provide custom plans for any country that is not on the list.&#x20;

Please contact us regarding your trial for any specific country that can be enabled after a verification.


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