# Why is the widget not displaying on my website?

If your widget is not displaying, you can verify the following points:

Account Status - If your account is not Activated or Verified the widget will not be display.

If your account has not been activated or verified please contact us at <support@limecall.com>

Trusted Domains

Go to Widgets > Security

Ensure the trusted domain is entered and identical to the address of the website you have installed the LimeCall widget on.

<figure><img src="/files/RT4HtXPvkQetNcXhI8MP" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/j326fysTmhDdtQZyuPYI" alt=""><figcaption></figcaption></figure>

LimeCall Code

Ensure you have pasted the code correctly.

Go to Settings > Install LimeCall on your website

<figure><img src="/files/olTmvcxQttxx7e2UBl8K" alt=""><figcaption></figcaption></figure>

Recopy the code using the 'Copy' icon.

In most cases the code should be inserted before closing tag \</body> in footer section of your site.

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [HERE](https://www.youtube.com/@limecallgettingstarted)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.limecall.com/troubleshooting/dashboard/why-is-the-widget-not-displaying-on-my-website.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.