> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/making-calls/making-a-call-from-the-dialer.md).

# Making A Call From The Dialer

Making a call from your LimeCall Dialer on any device or browser couldn't be easier! Let's check out the two types of call that can be placed, 'Call' and 'Callback' using the Dialer, you can also schedule calls directly from the dialer.

Let's take a look...

Open the [Dialer](https://dialer.limecall.com/) and sign into your account

* **Call**

To place a direct call from your LimeCall number, select the 'call' icon.

<figure><img src="/files/JFDatcrzYcAakG4KJbJF" alt=""><figcaption></figcaption></figure>

The Keypad will open.

If you have multiple numbers with LimeCall, you can easily switch between them when calling by selecting the 'Via' drop down box. For example, you wish to call US to US or UK to UK.

Dial the number you wish to call and click connect&#x20;

<figure><img src="/files/vd8cHhygDCSXgy3uJAie" alt=""><figcaption></figcaption></figure>

* **Call Back**

First, we'll call your phone. Once you answer, we'll call the customer's phone. From their perspective, it's like you called directly from your company number.

Select the 'Call Back' icon

<figure><img src="/files/nu3DEGUPXUnPkwyP6s1B" alt=""><figcaption></figcaption></figure>

Select the team member and enter the number you wish to call.

<figure><img src="/files/oNBi2TFnfBXTIGGaNskI" alt=""><figcaption></figcaption></figure>

* **Schedule A Call**

Schedule a call by opening the contact, select the 'Schedule A Call' icon

&#x20;

<figure><img src="/files/cAFNK6u7gz4EXU2HSpp3" alt=""><figcaption></figcaption></figure>

&#x20;Enter the call schedule details and select 'proceed'

<figure><img src="/files/03sF51ovKJt623tmnHOW" alt=""><figcaption></figcaption></figure>

**Important Information**

You must ensure your account has available Call Credit to place calls.

<figure><img src="/files/xjDMROGlDdTlctauCM6A" alt=""><figcaption></figcaption></figure>

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos

{% embed url="<https://youtu.be/4ZmXOCtPodQ>" %}