> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/send-and-receive-sms.md).

# Send & Receive SMS

### Powerful SMS Features unlike no other platform <a href="#h-why-should-you-use-callbacks" id="h-why-should-you-use-callbacks"></a>

Great customer relationships start with a productive team. See all your customers’ messages in one view, collaborate efficiently, and improve response times.

Sending an SMS from your LimeCall platform couldn't be easier!

Go to [Platform > Leads](https://platform.limecall.com/manageleads)

<figure><img src="/files/F1lvQoIDgL0qFus8qFQV" alt=""><figcaption></figcaption></figure>

Select the 'Send SMS & MMS' icon located in the top right of your screen.

The SMS window will open.

If you use multiple numbers, you can select which number you want to place a call with by selecting the relevant number from the 'From' drop down list.

<figure><img src="/files/F79ruxZ67Cnz0Z9iM15p" alt=""><figcaption></figcaption></figure>

Enter the number you are sending the message to.

<figure><img src="/files/g6P2KIgseJzYANRoQIwo" alt=""><figcaption></figcaption></figure>

Compose the message.

<figure><img src="/files/O2CBhyCLmURkQ6cnbnLW" alt=""><figcaption></figcaption></figure>

You can schedule the message to send or send instantly.

<figure><img src="/files/CvEAJKuBXUUHnD880whQ" alt=""><figcaption></figcaption></figure>

### **You've now sent an SMS!**

To send an SMS to an existing lead or contact.

Locate the contact in the [Leads](https://platform.limecall.com/manageleads) page and select the SMS icon.

Repeat the same steps as above.

<figure><img src="/files/r4N76cInfCSbUzU4RxYh" alt=""><figcaption></figcaption></figure>

SMS  messages will appear in your Conversations Inbox and within the activity section of the contact.

<figure><img src="/files/nJdyBNF1y5KaGPf1Y2Tv" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/sKLIiJv6u8XuPWZ0gtPx" alt=""><figcaption></figcaption></figure>

{% embed url="<https://youtu.be/LWKazPE5zPM>" %}

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos