# Send & Receive SMS

### Powerful SMS Features unlike no other platform <a href="#h-why-should-you-use-callbacks" id="h-why-should-you-use-callbacks"></a>

Great customer relationships start with a productive team. See all your customers’ messages in one view, collaborate efficiently, and improve response times.

Sending an SMS from your LimeCall platform couldn't be easier!

Go to [Platform > Leads](https://platform.limecall.com/manageleads)

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Select the 'Send SMS & MMS' icon located in the top right of your screen.

The SMS window will open.

If you use multiple numbers, you can select which number you want to place a call with by selecting the relevant number from the 'From' drop down list.

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Enter the number you are sending the message to.

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Compose the message.

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You can schedule the message to send or send instantly.

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### **You've now sent an SMS!**

To send an SMS to an existing lead or contact.

Locate the contact in the [Leads](https://platform.limecall.com/manageleads) page and select the SMS icon.

Repeat the same steps as above.

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SMS  messages will appear in your Conversations Inbox and within the activity section of the contact.

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{% embed url="<https://youtu.be/LWKazPE5zPM>" %}

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>​

Or visit our [YouTube Channel](https://www.youtube.com/@limecallgettingstarted/videos) for Supporting Videos