> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/managing-leads/types-of-leads.md).

# Types of Leads

Our system currently has the following classification for inbound calls/leads

1. **Leads**   -  Any inbound phone calls, web calls, contact messages or lead form submissions are classified as leads.
2. **Schedule Calls** - Any meetings or calls scheduled through the 'call me later' option on the widget.
3. **Outbound Calls** - All phone calls dialed from the platform is shown in the outbound calls tab.