# BlackList

Unwanted and spam leads often negatively impact a businesses considerable profit and overall operational efficiency.

By blocking leads, contacts or users, you will further ensure only qualified leads are accepted, allowing your team to focus on genuine leads / customers, driving results and sales.

#### You will have 3 ways of blocking users: <a href="#you-will-have-3-ways-of-blocking-users" id="you-will-have-3-ways-of-blocking-users"></a>

* IP Address
* Phone Number
* Email Address

Complete the relevant information, and add reason for blocking if required.

<figure><img src="/files/H6QADYaHRC9loPgKx3hT" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.limecall.com/getting-started/settings/platform-settings/blacklist.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.