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LimeCall
  • Welcome to LimeCall
    • ❓What's In The Box?
  • 🚀Getting Started
    • 🚀Activate Your Trial
    • 🚀Getting Started Checklist for Admin
      • ⬇️Step 1 | Setting Up Call Forwarding
      • ⬇️Step 2 | Install Widget
      • ⬇️Step 3 | Invite A Team Member
      • ⬇️Step 4 | Configure Notifications
      • ⬇️Step 5 | Set Personal Working Hours
      • ⬇️Step 6 | Set Business Hours
      • ⬇️Step 7 | Personalize Your Widget
      • ⬇️Step 8 | Integrate Your Calendar
    • 🔧Settings
      • Personal Settings
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      • Platform Settings
        • Calls
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    • 🚀Getting Started for Agents
      • ⬇️Configure Work Hours
      • ⬇️Setup Call Forwarding
      • ⬇️Test Call Forwarding
      • ⬇️Configure Profile
      • ⬇️Configure Virtual Number (If assigned)
      • ⬇️Watch a Demo Video
    • 🚀Widget Setup
      • ⬇️Installing the Widget
      • ⬇️How each Widget theme works
        • Comparing each Widget theme functions
        • Classic Widget
        • Smart Widget
        • Modern Widget
        • Callback Widget
        • Ultimate Widget
      • ⬇️Widget Basic Settings
      • 🆕Customize the Widget to your brand design
      • 🆕Customize the Call Button to your brand design
      • 🆕Adding / Removing Channels to your widget
      • 🆕Adding Social & External Links
      • ☑️Testing Your Widget
  • ℹ️Onboarding Guide
    • Click 2 Call
    • Virtual Number
  • ℹ️Getting Started Guide
    • ⬇️Installing the Widget
    • ⬇️Widget Templates
      • Comparing each Widget theme functions
      • Classic Widget
      • Smart Widget
      • Modern Widget
      • Callback Widget
      • Ultimate Widget
    • ⬇️Widget Basic Settings
    • 🆕Customize the Widget to your brand design
    • 🆕Customize the Call Button to your brand design
    • 🆕Adding / Removing Channels to your widget
    • 🆕Adding Social & External Links
    • ☑️Testing Your Widget
  • 📔Manager's Handbook
    • Learn the basics of LimeCall
    • Login to LimeCall
    • Start managing your first lead
    • Set up the Agent App
    • Bring people on board
    • Edit Agent profile
    • Test LimeCall with teammates and friends
    • Check out the basic tools and features
    • Set up the Widget
    • Customize the Widget
    • Add LimeCall to your website
    • Start connecting
    • Choose a plan and subscribe
    • Adding A Payment Method
    • Dive into Reports
    • Train your team
    • Go beyond basic features
    • Register for A2P
      • Registering for A2P
      • A Complete Guide to A2P 10DLC
      • LimeCall Messaging Policies
      • Compliance Requirements
      • Is LimeCall HIPAA Compliant?
  • 💡Use Case Examples
    • For Business Texting
    • For Call/Meeting Scheduling
    • Personal Booking Page
    • Callback Automation Platform
      • Reduce Lead Response Time
    • Business or Additional Number
    • Lead Routing
      • For Lead Notification & Distribution
    • Facebook Lead Ads
  • ⁉️FAQs
    • General
      • What is LimeCall used for?
      • How do I activate my Free Trial?
      • Is it mandatory to verify the number?
      • Trial Activated, what next?
      • Getting Started Checklist - What is it and must I complete it?
      • What languages does LimeCall support?
      • Do I need coding experience to install LimeCall on my site?
    • Dashboard
      • Setting up your profile
      • How to add several users to one LimeCall account?
      • What is the "Customer answer rate"?
      • What is the 'Agent answer rate'?
      • Can I manage the access level of team members to my account?
      • Can I assign specific teams & users to a specific widget/site?
    • Calls
      • What is a call button?
      • What is the time limit per call?
      • How to block spam callers?
      • How to assign an incoming number?
      • How to switch off SMS notifications?
      • What are Call Settings
      • Setting Caller ID
      • Will I get a toll-free phone number from my preferred country included in the Pro Plan?
      • Receiving digital calls from your website and app (WebRTC)
    • Widget
      • Customise the appearance of the Widget's design
      • The basic settings of the Widget Display
      • How can I design my Widget Template?
      • How to set your business hours?
      • Where do messages from the LimeCall widget go?
      • Can I choose where the widget is displayed?
    • Platform
      • Can I save individual and company contacts?
      • How to check the activity of Leads?
      • How to allow Customers to schedule a Call?
      • Selecting which URL’s display your widget?
      • How to add users and teams to your Dashboard?
    • Working Hours + Availability
      • How to add business hours to reflect team availability?
      • Turning off my team's availability
  • ⚠️Troubleshooting
    • Dashboard
      • Trouble logging in?
      • Why is the widget not displaying on my website?
      • LimeCall System Status
      • Resetting your password
    • Calls
      • Outbound calls are not connecting
    • Widget
      • Why is the Widget is loading slowly on my website?
    • Troubleshooting For Admins
      • Trial is not working
      • Widget not working
      • Callback not showing on widget
      • Widget web call not working
      • Unable to make outgoing calls
      • Unable to send/receive SMS
      • Unable to purchase incoming number
  • 🔀Data Integrations
    • HubSpot
    • Zapier
    • Slack
    • API
    • Google Calendar
  • Channels
    • ↗️Channels Overview
    • ↩️WebHooks + API
    • 🔢Virtual Phone Numbers
      • Purchasing a virtual number from your Dashboard
      • Forwarding a number
        • Forwarding to your team
      • Call Routing and IVR
      • Manage Your Virtual Number
    • 🌀Web Widget
    • 🗓️Personal Booking Page
    • 🔽Integrations
      • Website Contact Forms
      • TikTok Leads
      • Clickfunnels
      • WordPress
      • Google Forms
  • Agents Usage Guide
    • 🔍Overview
      • Admin Web Dashboard
        • Managing Leads
        • Managing Calls
        • Managing SMS
      • Agent Dashboard
        • Managing Leads
        • Managing Calls
        • Managing SMS
      • Andriod App
      • Chrome Extension
      • Call Forwarding
    • 📨Send & Receive SMS
    • 📞Making Calls
      • 📞Making calls from your Admin Web Dashboard
      • 📞Making calls from your Agent Dashboard
      • 📞Making calls from your Android App
      • 📞Making calls from your Chrome Extension
      • Making A Call From The Dialer
      • Calling a lead
    • 📞Receiving Callbacks
    • 📈SMS Campaigns
      • Create and manage lists
      • Send bulk SMS
      • Track campaigns
    • 🔢Virtual Numbers
      • Purchasing a virtual number from your Dashboard
      • Forwarding a number
        • Forwarding to your team
      • Call Routing and IVR
      • Manage Your Virtual Number
    • 👥Managing Leads
      • Types of Leads
      • Lead Management
      • Lead Qualification
      • 🆕Manually Adding A Lead
      • 🆕Lead Pipeline
      • Lead Filtering
      • Tags and Segments
    • ▶️Video Tutorials
      • Dashboard
      • Leads
      • Conversations
      • Contacts
      • Virtual Numbers
      • Campaign
      • Analytics
      • Settings
      • Widget
      • Call Recording
      • Team Collaboration
      • Call Pop
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On this page
  • How to assign a lead to a specific stage
  • How to add / edit Pipeline Stages
  • Using a pipeline to manage your leads can help you to:
  • Here are some tips for managing your leads with a pipeline:

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  1. Agents Usage Guide
  2. Managing Leads

Lead Pipeline

PreviousManually Adding A LeadNextLead Filtering

Last updated 1 year ago

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Managing leads with LimeCall's Lead Pipeline allows the process of tracking and nurturing leads as they move through different stages of the sales funnel. The goal is to identify and qualify leads, and then move them through the sales process in an efficient and effective way.

LimeCall's sales pipeline has seven stages, all of which can be edited with additional stages added.

  1. New

  2. Assigned

  3. Qualified

  4. Opportunity

  5. Won

  6. Lost

  7. Wrong Fit

How to assign a lead to a specific stage

  • Identify the Lead "Stage" and select

  • Drag and drop leads into stages with ease!

At each stage of the pipeline, you need to take different actions to nurture the lead and move them to the next stage. For example, at the "Assigned" stage, you might send the lead educational content about your product or service. At the "Qualified" stage, you might schedule a demo or consultation. And at the "Opportunity" stage, you might offer the lead a discount or other incentive to close the deal.

How to add / edit Pipeline Stages

  • Select "Update" once complete.

The new "Lead Stage" will now be available within the Lead Preview and linked to your Pipeline!

Using a pipeline to manage your leads can help you to:

  • Identify and qualify leads: A pipeline can help you to identify which leads are most likely to convert into customers. You can do this by tracking the lead's engagement with your content, their interactions with your sales team, and their overall movement through the sales funnel.

  • Nurture leads: A pipeline can help you to nurture leads by providing them with the information they need at each stage of the sales process. You can do this by sending the lead targeted emails, offering them free trials or consultations, and inviting them to webinars or events.

  • Close more deals: A pipeline can help you to close more deals by keeping track of your leads' progress and ensuring that they are being followed up with regularly. You can also use your pipeline to identify areas where your sales process can be improved.

Here are some tips for managing your leads with a pipeline:

  • Define your lead stages: The first step is to define the lead stages in your pipeline. This will help you to track your leads' progress and ensure that they are being nurtured properly.

  • Qualify your leads: Not all leads are created equal. Some leads are more likely to convert into customers than others. Use your pipeline to qualify your leads and focus your efforts on the most promising leads.

  • Nurture your leads: Once you have qualified your leads, you need to nurture them by providing them with the information they need to make a purchase decision. You can do this by sending them targeted emails, offering them free trials or consultations, and inviting them to webinars or events.

  • Follow up with your leads: It's important to follow up with your leads regularly, even if they're not ready to buy right away. This will help you to stay top-of-mind and ensure that they don't forget about you.

  • Analyze your pipeline: Regularly review your pipeline to identify areas where your sales process can be improved. For example, you may find that you are losing a lot of leads at a certain stage of the pipeline. This could be a sign that you need to adjust your marketing or sales strategy.

By following these tips, you can use a pipeline to manage your leads more effectively and close more deals.

Navigate to the page, select the relevant lead and "Preview"

Select "" to view your Pipeline of leads

Navigate to the "" page, select "Add Stage"

Navigate to "" and add new stage within the "Lead Stage" tags.

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Leads
Pipeline
Pipeline
Settings > Lead Qualification