# Managing Leads

{% embed url="<https://youtu.be/6EAp_4ll2bw>" %}

Go to [Manage Leads](https://platform.limecall.com/leads)

Here you will find all leads. Both incoming and outgoing calls.

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Filter by date, owner, agent, team, score, type, qualification status, call status and tags.&#x20;

Sort by and search for specific leads.

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View leads by:

* Pending - Leads not yet assigned
* Assigned - Leads assigned to an user or team
* Closed - Leads that has been closed
* All - View all leads

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**Lead Overview**

Shows the Lead ID, Time + Date, Contact, Source of Leads, Owner, Call Info, Tags, Lead Status, and Actions.

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Select the 'preview' button to open the Quick View lead window.

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Instantly view all lead data, let's take a closer look..

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View the leads contact info, and connect using the 'quick action buttons, selecting, call, callback and sms.

View historical call summary, including answered, missed and outgoing calls.

<figure><img src="/files/82X6wPaJL5sW5xx8hggI" alt=""><figcaption></figcaption></figure>

Manage the Qualification process of the leads, including, assigning the lead to a user or team, score, interest, status, stage, type and value of the lead.

<figure><img src="/files/2BA6M3c6iGuDcSnqDVJp" alt=""><figcaption></figcaption></figure>

Instantly mark the lead as spam, delete, favorite or share the lead with your team.

<figure><img src="/files/37MahwkIe6vRJAjWF0um" alt=""><figcaption></figcaption></figure>

View all valuable lead data, including the location of the lead and contact information.

Add notes, view insights, lead activities, and timeline, which includes call logs and customer journey.

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [HERE](https://www.youtube.com/@limecallgettingstarted)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.