> For the complete documentation index, see [llms.txt](https://docs.limecall.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limecall.com/agents-usage-guide/overview/admin-web-dashboard/managing-leads.md).

# Managing Leads

{% embed url="<https://youtu.be/6EAp_4ll2bw>" %}

Go to [Manage Leads](https://platform.limecall.com/leads)

Here you will find all leads. Both incoming and outgoing calls.

<figure><img src="/files/v1krv7a7C31xBMpWjoYb" alt=""><figcaption></figcaption></figure>

Filter by date, owner, agent, team, score, type, qualification status, call status and tags.&#x20;

Sort by and search for specific leads.

<figure><img src="/files/psu2wLtuZwPiFHU0cTVH" alt=""><figcaption></figcaption></figure>

View leads by:

* Pending - Leads not yet assigned
* Assigned - Leads assigned to an user or team
* Closed - Leads that has been closed
* All - View all leads

<figure><img src="/files/8PlrCxxf4GxxdXlvzBER" alt=""><figcaption></figcaption></figure>

**Lead Overview**

Shows the Lead ID, Time + Date, Contact, Source of Leads, Owner, Call Info, Tags, Lead Status, and Actions.

<figure><img src="/files/OdRem62xqLWQET3swVsS" alt=""><figcaption></figcaption></figure>

Select the 'preview' button to open the Quick View lead window.

<figure><img src="/files/I7TdxMZdthUUv62v4cvN" alt=""><figcaption></figcaption></figure>

Instantly view all lead data, let's take a closer look..

<figure><img src="/files/oD48gVmd6jsde3o01jQQ" alt=""><figcaption></figcaption></figure>

View the leads contact info, and connect using the 'quick action buttons, selecting, call, callback and sms.

View historical call summary, including answered, missed and outgoing calls.

<figure><img src="/files/82X6wPaJL5sW5xx8hggI" alt=""><figcaption></figcaption></figure>

Manage the Qualification process of the leads, including, assigning the lead to a user or team, score, interest, status, stage, type and value of the lead.

<figure><img src="/files/2BA6M3c6iGuDcSnqDVJp" alt=""><figcaption></figcaption></figure>

Instantly mark the lead as spam, delete, favorite or share the lead with your team.

<figure><img src="/files/37MahwkIe6vRJAjWF0um" alt=""><figcaption></figcaption></figure>

View all valuable lead data, including the location of the lead and contact information.

Add notes, view insights, lead activities, and timeline, which includes call logs and customer journey.

If you need any further assistance please contact our Support Team via Live Chat or <support@limecall.com>

Watch our each step of our Quick Tutorial [HERE](https://www.youtube.com/@limecallgettingstarted)


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