Forwarding to your team

Here's how to forward a phone number to your Teams by following the steps below.

Create a NEW TEAM

Settings > Users & Teams > Teams > Create Team

Name your Team

Your new team will appear in the Teams List

Add Users to the Team

Settings > Users & Teams > Users

Select the 'Action' Button and assign the Team to a specific User.

Users can join multiple Teams depending on their role within a business.

To forward calls from a Virtual Number

Go to Numbers

Select the number you wish to assign clicking 'Manage'.

You can assign both Users and Teams.

To forward calls from your widget to Teams, link the Widget

Widget > Teams

Assign the Team to the Widget

If you need any further assistance please contact our Support Team via Live Chat or

Watch our each step of our Quick Tutorial HERE

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