Calls

A guide to the various 'must have' call settings for LimeCall

LimeCall's 'Call Settings' ensure your business is equipped with the latest features and technology, putting you ahead of your competitors.

All Call Settings are easy to manage and you can enable and disable each with a simple click.

Greetings

A professional recorded greeting message your customers will hear when the call begins, you can also upload your own!

Call Recording

This has become an essential industry standard tool for training and monitoring purposes, it allows all inbound and outbound calls to be recorded, stored or download. A great feature for reviewing orders and sales calls, or for compliance purposes.

Premium Call Features

LimeCall's premium call features are available on all plans. Design for efficiency, saving your business valuable time and reducing costs. Your team will also appreciate these features, reducing their workload.

Premium Call Features include:

Retry Failed Calls

Calls will automatically be redialed if failed to connect. You're able to set preferences such as how many times you reattempt to call etc.

Allow speech to text

Instantly transcribe conversations, saving time retyping the conversation or adding lengthy notes, perfect for sharing the call context via email.

Busy Situation

This features ensures customers or leads are kept on the line while your team are busy on other calls, increasing your first time contact rate and not losing the lead to a competitor.

Voice Mail

A professional recorded voicemail prompt conveys a professional approach for customers and leads. Use the default professional recording or you can upload your own! This features also ensures you capture lead interest and can be reviewed prior to returning the call.

All Call Setting features are enabled and disabled with one click.